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ShareFile Sync for Mac version 2.4 and later includes a Dashboard you can view from your Task Tray. The Dashboard feature requires Mac OS X Yosemite and later. Users on earlier operating systems can access the below options as they were present in Sync for Mac 2.3. ShareFile Sync users are able to seamlessly switch over to Citrix Files for Mac; keeping Synced data available for ‘offline’ use and retaining sharing settings. By Migrating your ShareFile Sync Data, all of the folders that you have made available offline in ShareFile Sync will become available offline in Citrix Files and you will not need. Citrix Files for Mac users must upgrade their version of Citrix Files for Mac to version 19.10 for full compatibility. Opens the Mail app in Mac OS. A new message is generated that contains a ShareFile download link. Initiate Approval - (For a single file only) Initiate an approval workflow on a file.
Applicable Products
InformationShareFile Sync users are able to seamlessly switch over to Citrix Files for Mac; keeping Synced data available for ‘offline’ use and retaining sharing settings.By Migrating your ShareFile Sync Data, all of the folders that you have made available offline in ShareFile Sync will become available offline in Citrix Files and you will not need to re-download any data. NOTE: Citrix Files for Mac must be installed before you can migrate your data. See Install and Use Citrix Files for Mac for more information. The following steps cover two methods in transferring your data from ShareFile Sync to Citrix Files for Mac.
The transfer option screen displays. See Migrating options below for more information.
Migrating optionsThere are two ways to transfer data from ShareFile Sync to Citrix Files for Mac.
In ShareFile Sync, the ShareFile folder can be selected in the preferences. In Citrix Files for Mac, this data folder can also be configured in the preferences. Managing your dataMaking additional folders available offline
Files in your account will be available through the Citrix Files folder that acts as a drive in your computer. The app also maintains a local storage that is selected in Preferences under Storage Folder.
Quick Tip: The new local storage folder selection feature: Storage Folder Recently accessed files and files made available offline are stored in a cache folder for fast access. In most cases, there is no need to change this location. Some users with hard drive partitions may wish to store cache data on another partition. You may change the folder where the cache is stored by clicking storage folder.
Why would I use Citrix Files for Mac instead of Sync?Access to all filesWhile you have an internet connection, you may see and open all files in your account. You are not limited to files that are available offline. Files you don't need offline access to are downloaded on-demand and kept temporarily to save space. Network share & connector support You may now access content stored in connectors such as Google Drive, OneDrive, etc. and Network Shares. Sync individual files You may right click on a file and make it available offline. Previously only folders could be marked as offline. Approvals/Workflows Right click on a file and initiate an approval. Favorites Right click on files to add or remove from Favorites. Access file versions and file notes Right click on a file and select View Details. From this menu you may access different versions of a file and add notes. Migration FAQIf I migrate/copy data does it have to be redownloaded?No. Data is either copied or transferred directly from your sync folder. What happens if there are files in my ShareFile sync folder that haven't been uploaded? These files remain in your Sync Folder and are not deleted. What happens if I quit Citrix Files for Mac while the migration is running? Sharefile For MacUpon relaunch Citrix Files for Mac will attempt to restart the process.Why is my migration is taking longer than expected? Citrix Files needs to update account and file status in its databases in addition to copying/migrating data. Can I reinstall ShareFile Sync after copying or migrating the data? This depends on the option you have selected:
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Apple’s latest macOS Catalina has released on October 7. Citrix Files for Mac users must upgrade their version of Citrix Files for Mac to version 19.10 for full compatibility.
Citrix Files makes accessing your files from a Mac much easier. It allows you to access files and folders from ShareFile directly through Finder on your Mac. Content is streamed when it is accessed and not permanently stored on your computer. Changes made to files in the ShareFile folder are automatically saved back to the cloud. Most Finder operations like drag and drop, copy and paste, move and rename, and others will automatically update to the cloud.
InstructionsSystem Requirements
Install
Before installing Citrix Files, it is recommended that you install and configure the Citrix Workspace app. Set up an account and sign in as prompted.
Download the installer DMG. Open the installer package and follow the prompts to install Citrix Files. You will be required to provide an administrator password to complete the installation.
NOTE: Users that are on MacOS 10.13 or later may be prompted to approve a kernel extension after installation. Please open your preferences when prompted and approve the installation. Sign in
If you have set up your account with Citrix Workspace, Citrix Files will sign you in automatically after installation. More information can be found here: https://docs.citrix.com/en-us/citrix-content-collaboration/files-workspace.html#citrix-files-desktop-applications-authentication-in-workspace. If you have not set up your account with Citrix Workspace, you may receive a login prompt.
Please dismiss this prompt and open up the Workspace App and set up your account. Next, click on the Citrix Files menu bar icon and click sign in
Basic Operations
Citrix Files allows you to manage the files in your ShareFile account the same way that you would manage files normally through Finder
Icon Overlays
Files and Folders will have an icon overlay representing the status of that item. The following defines what each icon overlay represents:
Right Click MenuWhen you right click on a file or folder within Citrix Files, you will see some additional options. These options give you access to the functions available in ShareFile for these items. Options will vary based on the types of files or folders you have selected, permissions, and account settings.
Additional actions are available under More Options
Menu Bar Icon
This icon displays the current status of Citrix Files. A spinner over the icon indicates activity.
Uploads in progress or edits that are being saved back to ShareFile will be indicated by a spinner. You will also see a spinner when navigating to a folder. The spinner indicates that the contents of a folder are being fetched and should appear after the spinner disappears. DashboardClicking on the menu bar icon will open the dashboard.
Citrix Sharefile Download For Mac OsOverflow Menu
This provides access to Preferences, Send Feedback, Help Launch Website, and Quit
Citrix Sharefile Download For Macbook Pro
Preferences
Additional ResourcesCitrix Sharefile Download For Mac Catalina
CTX226351 - Install and Use Citrix Files for Mac
CTX237344 - Citrix Files for Mac Known Issues CTX237126 - Citrix Files for Windows CTX119253- Language Support for Citrix Products Comments are closed.
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